14 inch Electric Brushless Gearless Hub Drive Motor With Strong Climbing Ability

Returns Policy

Thank you for shopping at Lunyee Mobility! We strive to provide you with high quality products and a positive shopping experience. If you are not completely satisfied with your purchase, we offer the following return policy. Please read the content information below for our terms and conditions.

Return Eligibility:

To qualify for a return, the following conditions must be met:

TIMEFRAME: You must initiate the return within 3 days of the date you received your order.

CONDITION: The item must be in its original condition, unused, unworn and with all original tags and packaging intact. This includes any protective coverings or seals.

Proof of Purchase: You must provide valid proof of purchase, such as your order confirmation email.

EXCEPTIONS: Certain items are non-returnable for security reasons or other specific reasons. These items may include: sale items, used items, etc. This list is subject to change. This list is subject to change.

Damaged or Defective Items: Damaged or defective items are subject to different rules. Please see the “Damaged or Defective Items” section below.

Refund Process:

Once we receive your returned item, our team will inspect it to ensure it meets the conditions of our returns policy. If the return is approved, we will process your refund within 1-3 business days.

REFUND METHOD: Refunds will be issued via the original payment method used for the purchase.

REFUND AMOUNT: The refund amount includes the purchase price of the returned item, but does not include any original shipping charges.

NOTIFICATION: You will receive a confirmation email once the refund has been processed.

Damaged Or Defective Items:

If you receive a damaged or defective item, please contact us immediately at [YOUR EMAIL ADDRESS]. or [your phone number]. We will arrange for a replacement or a full refund, including any return shipping costs. Please provide clear photos or video of the damage or defect.

Exchanges:

We do not offer direct exchanges at this time. If you wish to exchange an item, please return the original item for a refund and then place a new order for the desired item.

Questions:

If you have any questions about our return policy, please contact us at [your email address] or [your phone number]. Our customer service team will be happy to assist you. Changes to this policy:

We reserve the right to change this return policy at any time without notice. Any changes will be posted on this page.

Effective Date: 2021-01-15